Nuvae Privacy Policy

Effective Date: 03‑03‑2024

Nuvae Inc. ("Nuvae", "we", "our", or "us") values your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use our website, platforms, products, or services ("Services").

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, organization, job title, etc.
• Usage Data: Log files, IP address, browser type, operating system, referral URLs, and interactions with our Services.
• Protected Health Information (PHI): Only where required and in accordance with HIPAA and a signed Business Associate Agreement (BAA).

2. How We Use Information

We use collected data to:

• Provide, operate, and improve our Services
• Respond to inquiries and customer support requests
• Send technical updates, security alerts, and administrative messages
• Comply with legal and regulatory obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Authorized service providers who assist in service delivery
• Legal or regulatory bodies when required by law
• Parties involved in a corporate transaction (e.g., merger or acquisition)

4. HIPAA Compliance

If Nuvae processes Protected Health Information (PHI) on behalf of a covered entity, we do so under the terms of a Business Associate Agreement (BAA). We implement safeguards and protocols to maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA).

5. Cookies and Tracking

We may use cookies and similar technologies to improve functionality and analyze usage. You can configure your browser to reject cookies, but some features of our Services may not function properly as a result.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain data for as long as necessary to provide our Services and fulfill legal, contractual, or regulatory requirements.

8. Your Rights and Choices

You may have rights under applicable laws, such as the right to access, correct, or delete your personal data. Please contact us at manu@nuvae.ai to exercise your rights.

9. Third-Party Services

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties.

10. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our Services after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: